Questions about your order, colours, shipping or gifting? Send us a message and we’ll get back to you, usually within 24 hours (Monday to Friday).
Email: support@fuzzhug.com
Have an order question? Include your order number. It’s in your order confirmation email and makes it much faster for us to help.
Item arrived damaged or not working? Tell us what happened and send a photo or short video to support@fuzzhug.com, and we’ll sort out a replacement or refund.
Prefer email? Write to us anytime at support@fuzzhug.com.
Want to check where your package is? Use our order tracking page.